LexisNexis AMPs up the Revenue

Today is the last day firms can subscribe to the Time Matters Annual Maintenance Plan without a penalty.

Leaving aside the merits and cost of the AMP program, let’s look at the penalties (I just found out about this yesterday).  If you let the deadline go by, and then want to subscribe to the maintenance plan, you have to pay a penalty.  It turns out that the penalty goes back NOT to May 1, but to when you first let maintenance drop. If I understand correctly, the penalty is $12.50 per month per user for the entire time you have been without support.

So a 10-user firm that has not had support for 2 years, would have to pay $12.50 x 10 x 24 months, or $3,000 ON TOP of the AMP fee going forward.  Since historically, Time Matters had a model in which many firms depended on consultants for support, this can be a pretty hefty figure.  It may in fact turn out to be cheaper to re-purchase the entire program from scratch than to just implement maintenance now.

Comments

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Since historically, Time Matters had a model in which many firms depended on consultants for support, this can be a pretty hefty figure.

[Steve Stockstill]

With the sun-setting of Billing Matters and the suggested replacement being PCLaw, combining these two AMPs is significantly more expensive.

[Ben]

coincidentally, today is the second day of end-user training for the software that is replacing Time Matters at our firm.