I recently had an issue with setting up Practice Master to integrate with Worldox for a demo for a prospective client. I called STI and explained that I was a consultant, that all I had was a demo version of Practice Master and that this was for a prospective client. Tech Support was extremely helpful, made no protestations about licensing, and rapidly came up with the answer (a issue with the Worldox API that had subsequently been fixed). Sure enough, I downloaded the latest build of Worldox and problem solved.
That’s what really good tech support should be like.
That’s what really good tech support should be like.
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