On occasion, people get an error message #1460 in Worldox, that a file failed to save. This happens most often in saving PDF files, but occasionally with other programs as well. This is a network timeout error, indicating that while Worldox expects to be able to save a file within a specified amount of time, the file was taking longer than that to save and therefore Worldox thought something was wrong and abandoned the process. This happens most often with PDF files due to the combination of the time it takes to convert a file to PDF and the fact that people may be trying to save an extremely large PDF file and it simply takes longer.
In many cases, the document HAS actually been saved, but just under the document ID number and without the profile description. If this is the case, you can manually modify the description (although obviously it would be better to fix the underlying problem.
This error can also sometimes happen with other programs. In these cases it can be an issue with the number of programs you have open at the same time and how long you have been working. Logging off and logging in can fix the program.
For the underlying issue, however, a change in the Worldox ini file (the file that governs most of the settings in Worldox) can fix the problem. You should not try the unless you are comfortable, but your “network guy” can benefit from the following. And as usual, you should back up the file before making any changes.
Open the “worldox.ini” file and look for the section [Wait for Save]. If the section does not exist create it, with the following settings:
Your section may read “MaxSecsNoExist=30.” If so, increase the value to, say 90 or higher. You can experiment with the setting until the problem goes away.