Over the past several years I have written extensively about document management issues. The following list represents a kind of table of contents on the way to a more extensive document management white paper. The hyperlinks point to the source of that particular post or article.
Why Document Management? (Newsletter 25, June 2003)
DIY Document Management - NOT (9/2/08)
Considerations on Document Management (2/11/08)
What Functionality Do You Need? (5/24/07)
Tips on Implementing Document Management (Newsletter 31, 2006)
Every Installation a Snowflake? (1/18/2008)